At Optionova, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform.
1. Information We Collect
We may collect and process the following types of data:
Personal Identification Information: Name, email address, phone number, etc.
Verification (KYC) Data: Government-issued ID, facial verification, address details.
Transaction Data: Deposit/withdrawal history, account activity.
Device & Usage Info: IP address, browser type, access time, and activity logs.
---
2. Why We Collect Your Data
We collect this information for legitimate and lawful reasons, including:
To verify user identity and prevent fraudulent activity (KYC compliance).
To ensure platform security and integrity.
To process payments and withdrawals securely.
To provide customer support and platform improvements.
To comply with any applicable laws or regulations (where required).
---
3. How We Protect Your Data
All personal data is stored securely with encryption protocols.
We do not sell, rent, or trade your information to third parties.
Access to user data is restricted to authorized personnel only.
KYC information is stored in compliance with data protection standards.
---
4. Third-Party Services
We may use third-party tools for:
Chart display (e.g., TradingView)
Payment processing (e.g., Moniepoint, Paystack, etc.)
Referral tracking and analytics
These services may have their own privacy policies. We recommend reviewing them for additional clarity.
---
5. Cookies & Tracking
We may use cookies and session tracking to enhance your experience and collect anonymous traffic statistics. You can choose to disable cookies in your browser settings.
---
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data (where legally permitted).
Withdraw your consent for specific data processing at any time.
---
7. Legal Disclaimer
While Optionova is committed to transparency, we operate as a digital trading platform and not a financial institution. All activities on this site are governed by our Terms of Service, and users must comply with our policies before participation.
---
8. Contact Us
For questions, clarifications, or data requests, please contact our support team at:
📩 creativedeskoptionova@gmail.com